We back ourselves and we back our product. To put our money where our mouth is, we have a policy in place that, if your accommodation doesn’t meet your expectations after arrival, you can return to reception within 20 minutes of checking in, cancel your booking and receive a refund on that booking. How good is that?!

Please note that this offer is available on bookings made either directly with the park or on www.top10.co.nz.

Eligibility
Any guest, whether a TOP 10 Club Member or non-member customer, who makes a booking through www.top.co.nz or directly with the park in question, is eligible for the Book with Confidence Guarantee.